Shipping & Returns
Processing time is 4-7 business days (Business days are M-F, excluding holidays)
Orders with Priority shipping will be processed as soon as possible but may still take up to 5 business days. Please email me first at email@example.com if you have an upcoming deadline to ensure it can be processed in time!
Standard Shipping: Shipped via USPS Ground Advantage with tracking, usually arrives within 3-5 business days but can take up to 7 if there are USPS delays.
Priority Shipping: Shipped via USPS Priority Mail and takes 2-3 business days.
Business days are M-F, excluding holidays.
Shipping time does NOT include processing time.
Returns & Exchanges
Returns and exchanges are accepted for up to 14 days after delivery of your item with the exception of any customized or clearance items. Items must be in new condition with any original tags attached and free of any pet hair or smell (including smoke).
Return shipping is the responsibility of the buyer for both returns & exchanges.
Please contact me at firstname.lastname@example.org with your order number and whether you want to return or exchange for further instructions. If an item is defective please include photos in your email!
Cancellations & Changes
Cancellations can only be approved if your order has not been put into the production process which can happen as soon as 1 hour after ordering. Please contact me at email@example.com immediately if you need to cancel or change your order!
Unfortunately I cannot offer any price adjustments or apply any discount codes to an order that has already been placed.